๐Ÿ›ก Trust & Safety

Every booking is backed by people, policies, and protection.

We treat trust as a product. Here's exactly how we keep ServiceOasis a safe place to hire and to work.

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Identity & background checks

Every Tasker passes a 7-year nationwide criminal check, sex offender registry screen, and SSN trace before their first job.

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$1M insurance per job

Every completed task is covered by our property damage and liability insurance โ€” no extra cost.

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Secure escrow payments

Your card is authorized at booking but only charged after the job is marked complete. Disputes pause the payout instantly.

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Happiness guarantee

If you're not satisfied, we'll re-do the job for free or refund you in full โ€” no questions asked.

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PCI-DSS & SOC 2

Payments tokenized through Stripe. We never store your card. Annual SOC 2 Type II audit.

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24/7 trust team

Real humans on call around the clock. Average emergency response time: 4 minutes.

How disputes work

  1. 1

    Open a dispute from your booking page within 72 hours of completion.

  2. 2

    Our trust team reviews chat history, photos, and timestamps.

  3. 3

    We mediate a fair outcome โ€” re-do, partial refund, or full refund.

  4. 4

    Funds are released or returned within 3 business days.

Questions? We're here.

trust@taskbridge.com ยท 1-800-TASK-911